Help
Support
Support is help with FoldRocket: the user guide, your account, licensing, and a contact form when email is the faster path.
Last updated: November 7, 2026
Support is help with installation, licensing, billing, and product questions for FoldRocket.
Documentation
Start with the User Guide (install, library, folders, AI, and settings). Release notes live on the Changelog.
Account & billing
- Manage licenses and activations
- Billing & invoices (Stripe Customer Portal)
- Refund Policy
Contact support
Use the contact form. Licensed customers: include your account email and license key when possible — we typically reply within 2 business days.
Before you write
- WordPress version, PHP version, and FoldRocket version (Settings → or Plugins list)
- Whether the issue happens on Free or Pro, and with AI on or off
- Steps to reproduce and any relevant screenshots